> ## Documentation Index
> Fetch the complete documentation index at: https://ayakaleaf-pro.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# User management

> Find users, read their status, change an account, transfer its projects, and delete or restore it.

Click **Admin**, then **Manage Users**. To add an account, see [Onboarding](https://ayakaleaf-pro.mintlify.site/on-premises/user-guide/administrators/onboarding.md#create-the-first-user).

![The user list with accounts in the Active, Pending, Disabled and Inactive statuses](https://mintcdn.com/ayakaleaf-pro/PeD9iteXIf8j4GXw/images/on-premises/user-management-list.png?fit=max\&auto=format\&n=PeD9iteXIf8j4GXw\&q=85\&s=e4a7efdd2be1d5d706d583b7d44bf429)

The user list

Your own account is marked **You** and its actions are greyed out: you cannot disable or delete yourself.

## Find a user

Type in **Search by name, email or ID**. A full name works too, such as `Carol Novak`. To narrow the list, use the filters on the **Login**, **Role** and **Status** columns. Click **Name**, **Sign up** or **Last logged in** to sort.

![The user list filtered by the search carol](https://mintcdn.com/ayakaleaf-pro/PeD9iteXIf8j4GXw/images/on-premises/user-management-search.png?fit=max\&auto=format\&n=PeD9iteXIf8j4GXw\&q=85\&s=1ce3991b3bc1d354a8b8893e39de6640)

Searching for a user

Deleted accounts do not appear in the results. If your search also matches one, a line above the table says so, for example **Found 1 matching deleted users**. Click **Display deleted users** to see them.

![A search with no results and the line Found 1 matching deleted users, Display deleted users](https://mintcdn.com/ayakaleaf-pro/PeD9iteXIf8j4GXw/images/on-premises/user-management-deleted-hint.png?fit=max\&auto=format\&n=PeD9iteXIf8j4GXw\&q=85\&s=846ded35621fbc521d9e5ebc4097236b)

A search that matches a deleted account

## User status

Every account has exactly one status, and the **Status** filter shows how many accounts each one has. Hover over a question mark to read its definition.

![The Status filter with the tooltip of Active](https://mintcdn.com/ayakaleaf-pro/PeD9iteXIf8j4GXw/images/on-premises/user-management-status-tooltip.png?fit=max\&auto=format\&n=PeD9iteXIf8j4GXw\&q=85\&s=cf1f642b83840698cc2be5a97fa7d521)

The Status filter

| Status | What it means | Can log in |
| - | - | - |
| **All** | Every account that is not deleted. The four statuses below (Active + Pending + Inactive + Disabled) add up to this number. | |
| **Active** | Logged in or opened a project in the last 12 months. | Yes |
| **Pending** | Has never logged in: usually an account created by an administrator, or registered with an activation email, that the user has not activated yet. An account registered with a password needs no activation and becomes Active at its first login. | Yes |
| **Inactive** | Logged in before, but no login or opened project in the last 12 months. | Yes |
| **Disabled** | An administrator disabled the account. Logging in leads to the page **Your account is suspended**. | No |
| **Deleted user** | The account was deleted by an administrator or by the user. It is not counted in **All** and is hidden until you choose this filter. Logging in says the email or password is incorrect. | No |

Accounts move between the statuses like this:

* **Pending, Active and Inactive** follow the account's use, so you cannot set them. An Inactive account becomes Active as soon as the user logs in.
* **Enable** and **Restore** do not bring back an earlier status. The status comes from the last login: an account that has never logged in is Pending again. A disabled account stays **Disabled** after **Restore**.
* **Delete permanently** cannot be undone. Deleted accounts otherwise stay until you remove them, unless the instance sets [`ENABLE_CRON_RESOURCE_DELETION`](https://ayakaleaf-pro.mintlify.site/on-premises/configuration/overleaf-toolkit/environment-variables), which removes them after 90 days.

## Actions on a user

The icons in the **Actions** column are the same ones as at the top of a user's page.

| Icon | Action | What it does |
| - | - | - |
| Envelope | **Send activation email** | For an account that has never logged in: a new activation link. |
| Lock with an arrow | **Send reset link** | For an account that has logged in: a new password reset link. |
| Folder | **Transfer this user's projects** | Gives all the projects the user owns to another user. |
| Circle | **Disable** | Stops the user from logging in. |
| Play | **Enable** | Lets a disabled user log in again. |
| Bin | **Delete account** | Moves the account to **Deleted user**. |
| Arrow | **Restore** | Brings a deleted account back. Only for deleted accounts. |
| Crossed bin | **Delete permanently** | Removes a deleted account for good. Only for deleted accounts. |

Each action asks for confirmation in a dialog that names the account.

### Send an activation or reset link

An account shows one of these two icons, depending on whether it has logged in. The icon is greyed out for a disabled account, for an account without a local password, such as an SSO account, and for your own account.

Click the icon, then the button with the same name. The dialog stays open and shows the link:

* **Email Sent** means that the email went out.
* **No email was sent. Copy the link and pass it on.** means that [email delivery](https://ayakaleaf-pro.mintlify.site/on-premises/configuration/overleaf-toolkit/email-delivery.md) is not configured or the email failed. Click the copy icon and send the user the link yourself.

An activation link expires in 7 days, a reset link in 1 hour. The user opens the link and sets a password. After an activation link they land on their projects, and after a reset link they log in.

![The Send reset link dialog for Carol Novak with the warning that no email was sent, the link, a copy icon and Expires in 1 hour](https://mintcdn.com/ayakaleaf-pro/PeD9iteXIf8j4GXw/images/on-premises/user-management-reset-link.png?fit=max\&auto=format\&n=PeD9iteXIf8j4GXw\&q=85\&s=cd680d88169cd1210fee774d796de231)

A reset link on an instance without email delivery

### Disable or enable an account

Click the circle icon, then **Disable**. The status changes to **Disabled**, and the user can no longer log in. To undo it, click the play icon, then **Enable**.

![The Disable dialog naming Dave Okafor](https://mintcdn.com/ayakaleaf-pro/PeD9iteXIf8j4GXw/images/on-premises/user-management-disable.png?fit=max\&auto=format\&n=PeD9iteXIf8j4GXw\&q=85\&s=1a585468e85fe8d4a4b6efa4a9c56f41)

Disabling an account

### Transfer a user's projects

Click the folder icon. Type a name or email under **Select a new owner for this user's projects**, choose the user, then click **Transfer this user's projects**. The **Owner** of those projects changes in [Project management](https://ayakaleaf-pro.mintlify.site/on-premises/user-guide/administrators/project-management.md).

Disabled accounts are not offered as the new owner. If you change the text after choosing, the choice is cancelled: choose the user again.

![The transfer dialog with Carol Novak chosen as the new owner](https://mintcdn.com/ayakaleaf-pro/Obqf0nQWnHIHMjO7/images/on-premises/user-management-transfer.png?fit=max\&auto=format\&n=Obqf0nQWnHIHMjO7\&q=85\&s=58dc5e70517c666f4b95a7bb8e8bafb2)

Transferring all of a user's projects

### Delete an account

Click the bin icon. Two options are available, and neither is selected by default:

* **Notify the user about the account deletion** sends the user an email.
* **Transfer this user's projects** lets you choose a new owner for the projects first. They stay active under the new owner.

Click **Delete account**. If you do not transfer the projects, they are deleted with the account and move to the **Deleted** status of [Project management](https://ayakaleaf-pro.mintlify.site/on-premises/user-guide/administrators/project-management.md#project-status).

![The Delete account dialog with both options ticked and a new owner chosen](https://mintcdn.com/ayakaleaf-pro/PeD9iteXIf8j4GXw/images/on-premises/user-management-delete.png?fit=max\&auto=format\&n=PeD9iteXIf8j4GXw\&q=85\&s=333c2ec4d5aebb8ddcccb42b4aaee6e1)

Deleting an account and transferring its projects

### Restore or permanently delete an account

Choose **Deleted user** in the **Status** filter, or click **Display deleted users** after a search.

![The list of deleted users with the Restore and Delete permanently icons](https://mintcdn.com/ayakaleaf-pro/PeD9iteXIf8j4GXw/images/on-premises/user-management-deleted-list.png?fit=max\&auto=format\&n=PeD9iteXIf8j4GXw\&q=85\&s=41cf64878fbdf01a87c95238e198d9d6)

A deleted account

* **Restore** brings the account back. A disabled account stays disabled. The projects deleted with the account come back too, and each one's name gets `(Restored)` at the end. Projects the user had deleted themselves stay deleted.
* **Delete permanently** removes the account. The dialog warns that this cannot be undone.

![The Delete permanently dialog warning that the action cannot be undone](https://mintcdn.com/ayakaleaf-pro/PeD9iteXIf8j4GXw/images/on-premises/user-management-purge.png?fit=max\&auto=format\&n=PeD9iteXIf8j4GXw\&q=85\&s=2885230f81aae1384fa6aac9fc39f150)

Deleting an account permanently

### Change several accounts at once

Tick the accounts in the list. Buttons appear next to **Create account**: **Send activation email**, **Transfer this user's projects**, **Disable**, **Enable**, **Make admin**, **Remove admin** and **Delete account**. The bottom of the list shows how many accounts are selected. The dialog lists them before you confirm.

![Two ticked accounts and the bulk action buttons above the list, with the envelope greyed out](https://mintcdn.com/ayakaleaf-pro/PeD9iteXIf8j4GXw/images/on-premises/user-management-bulk.png?fit=max\&auto=format\&n=PeD9iteXIf8j4GXw\&q=85\&s=b5a1546a64a7fb076e3fb282fb659a3f)

Bulk actions

**Send activation email** is greyed out unless all the ticked accounts are **Pending**. The dialog then shows one link per account. There is no bulk reset link.

![The Send activation email dialog with a link for Hana Ito and a link for Erin Silva, and Expires in 7 days](https://mintcdn.com/ayakaleaf-pro/PeD9iteXIf8j4GXw/images/on-premises/user-management-bulk-links.png?fit=max\&auto=format\&n=PeD9iteXIf8j4GXw\&q=85\&s=0e9e2561b479c0ff02f44c4dddde14b6)

One activation link per account

## The user page

Click a user's name to open their page. It has six tabs.

### Account

The account's details. To change them, click the pencil icon, edit the fields, then click **Save**. You can change the email, the names and the password, and turn **Admin** on or off.

The [password rules](https://ayakaleaf-pro.mintlify.site/on-premises/user-guide/administrators/onboarding.md#create-the-administrator-account) from onboarding apply. Passing the password on to the user is up to you. To let the user choose it, [send a reset link](https://ayakaleaf-pro.mintlify.site/on-premises/user-guide/administrators/user-management.md#send-an-activation-or-reset-link) instead.

![The Account tab in edit mode](https://mintcdn.com/ayakaleaf-pro/PeD9iteXIf8j4GXw/images/on-premises/user-management-edit.png?fit=max\&auto=format\&n=PeD9iteXIf8j4GXw\&q=85\&s=6f37e33c7317a4ede4c26d736368b1f6)

Editing an account

### Projects

The projects this user owns, with the same search, **Status** filter and actions as in [Project management](https://ayakaleaf-pro.mintlify.site/on-premises/user-guide/administrators/project-management.md).

![The Projects tab of a user](https://mintcdn.com/ayakaleaf-pro/PeD9iteXIf8j4GXw/images/on-premises/user-management-projects.png?fit=max\&auto=format\&n=PeD9iteXIf8j4GXw\&q=85\&s=20bb094bafee1f73c1716ff8e4401c7e)

A user's projects

### Features

What this account has switched on: collaboration, compile timeout, integrations and AI. To change them, click the pencil icon, change the values, then click **Save**. For **Collaborators per project**, `-1` means unlimited. **Compile timeout** is in seconds, from 1 to 600.

On your own account, the pencil and the **Reset** of **AI usage** are greyed out. On the **Account** tab you can still change your own email, names and password.

![The Features tab in edit mode](https://mintcdn.com/ayakaleaf-pro/PeD9iteXIf8j4GXw/images/on-premises/user-management-features.png?fit=max\&auto=format\&n=PeD9iteXIf8j4GXw\&q=85\&s=f4fad5bb50f5c53912563c37df057bc3)

A user's features

### Integrations

The user's Git access tokens and which accounts they linked. This tab is read-only.

![The Integrations tab with GitHub, GitLab and Gitea ticked as linked](https://mintcdn.com/ayakaleaf-pro/PeD9iteXIf8j4GXw/images/on-premises/user-management-integrations.png?fit=max\&auto=format\&n=PeD9iteXIf8j4GXw\&q=85\&s=8eac7a2f7d792d65d475a70b5fb84bc0)

A user's integrations

### Audit logs

What happened to this account: the date, the operation, who did it, the IP address and details. Search it, or filter by **Operation**. Actions you take on an account appear here with you as the initiator.

![The Audit logs tab listing the user's logins and feature changes by an administrator](https://mintcdn.com/ayakaleaf-pro/PeD9iteXIf8j4GXw/images/on-premises/user-management-audit.png?fit=max\&auto=format\&n=PeD9iteXIf8j4GXw\&q=85\&s=25b83e8b51671794ae4e36308214bd67)

A user's audit logs

### Sessions

Where the user is logged in. Click **Clear sessions** and confirm to log them out everywhere. The tab then says **Sessions cleared**.

![The Sessions tab with one session and the Clear sessions button](https://mintcdn.com/ayakaleaf-pro/PeD9iteXIf8j4GXw/images/on-premises/user-management-sessions.png?fit=max\&auto=format\&n=PeD9iteXIf8j4GXw\&q=85\&s=d9674cc79a269635472766419691fbbb)

A user's sessions


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